Is the Ethernet interface enabled on your computer?

Check the network connections settings for your operating system. The Ethernet connection must be enabled. To check this:

• On a Windows PC, select Start > Control Panel > Network Connections. Look for the Ethernet (or Local Area Network) connection, and make sure it is connected. If it is not, right-click on the icon and select Enable.

• On a Mac, check your Network settings, and make sure Built-in Ethernet is enabled.

NOTE: If more than one network connection is open, refer to section 1.9 “Is more than one network connection open?”

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